Canterbury Park, Shakopee, Minn logo

COVID-19

DEAR CANTERBURY GUEST

Throughout this pandemic, the safety and well-being of our team members and guests has been, and will continue to be, our top priority. As Minnesota’s first gaming property to close at the outset of this pandemic, we stand by our core values of fun, family, community and integrity.
As we put our team back to work and welcome our guests back to Canterbury Park, we do so with the following guiding principles:

1. Creating a Safe Environment For Our Team & Guests

Canterbury Park is committed to providing our guests with a safe place to play. We invite you to Come Play. But if you’re sick, please stay home – we’ll be here for you when you’re healthy enough to return.

2. Providing and Maintaining a Sanitary Facility

Canterbury Park is committed to following best practices for cleaning and sanitary measures. Our team has put together detailed cleaning standards, responsibilities and frequency guidelines to ensure all areas of high traffic and contact are disinfected regularly throughout the day.

3. Employing Best Practices at all Transactional Touchpoints

While we know Canterbury Park cannot be a 100% contactless environment (you still need to be able to stack your chips and cash your tickets!) we have reduced touchpoints where we can. In those areas harder to eliminate all contact, we have installed sanitizer stations throughout the property for your use. We ask that you help us by frequently washing and sanitizing your hands.

4. Ensuring the Proper Usage of Protective Equipment

Canterbury Park is continuing to follow the advice of state government and health officials to employ best practices for mask usage in public. We strongly recommend all guests at Canterbury Park wear masks.

5. Providing Education, Training and Encouraging Continuous Improvement Equipment

As we have said throughout this process, the safety and wellbeing of our team members and guests remains our top priority. We ask you to actively participate in that process.
We’re all learning together, and are committed to an ongoing review of our guest experience and team member policies. If at any time, we are not meeting the expectations you have for your gaming environment or we have set forth for ourselves, we encourage you to provide us feedback.
If you have any feedback for us, please contact us at cbypark@canterburypark.com.
We are so thankful to welcome our guests back to Canterbury Park. We will continue forward as we always have – together.